Educational Rights and Privacy

Educational Rights and Privacy of Student Records

DigiPen Institute of Technology Singapore reserves for students certain rights for students with respect to their education records. These rights are:

  1. The right to inspect and review their education records within 45 days of the day the Institute receives a request for access. Students should submit to the Registrar, Dean of Faculty and Academic Affairs, or head of the academic department (or appropriate official) written requests that identify the record(s) they wish to inspect. The Institute official will make arrangements for access and notify the student of the time and place where the records may be inspected. If the records are not maintained by the Institute official to whom the request was submitted, that official shall advise the student of the correct official to whom the request should be addressed.
  2. The right to request the amendment of the studentís education records that the student believes is inaccurate or misleading. Students may ask the Institute to amend a record that they believe is inaccurate. They should write to the Institute official responsible for the record, clearly identify the part of the record they want changed, and specify why it is inaccurate. If the Institute decides not to amend the record as requested by the student, the Institute will notify the student of the decision and advise the student of his or her right to a hearing regarding the request for amendment. Additional information regarding the hearing procedures will be provided to the student when notified of the right to a hearing.
  3. The right to consent to disclosures of personally identifiable information contained in the studentís education records. One exception, which permits disclosure without consent, is disclosure to school officials with legitimate educational interests. A school official is defined as a person employed by the Institute in an administrative supervisory, academic, or support staff position; law enforcement officials and health staff; a person or company with whom the Institute has contracted (such as an attorney, auditor, or collection agent); a person serving on the Board of Trustees; or a student serving on an official committee, or assisting another school official in performing his or her tasks. A school official has a legitimate educational interest if the official needs to review an education record in order to fulfill his or her professional responsibility. Upon request, the Institute discloses education records without consent to officials of another school to which a student seeks or intends to enroll.

Release of Student Directory, Academic and Financial Records

If a studentís parent, guardian, family member, or other individual wishes to obtain any of the studentís information (including but not limited to account balance, tuition payments due, class registration, etc.), the student must fill out and submit the Student Consent for Release of Records Form listing the names of the individuals to whom his or her information may be released. This form will be distributed to all new students prior to matriculation. It can also be obtained online through the Student Records System (SRS).

Personal Data Protection Act

The Personal Data Protection Act (PDPA) of 2012 established regulations on collection, use and disclosure of personal data. It primarily aims to recognize the rights of individuals to protect, access, and correct their personal data (including directory information such as contact number, postal address) and the needs of organizations to collect, use, or disclose personal data for reasonable and valid purposes. PDPA also includes the DO NOT CALL provision (DNC) which restricts organizations from sending marketing and promotional information to individuals without their consent.

In compliance to PDPA, DigiPen Institute of Technology Singapore has outlined the following general guidelines in handling matriculated student data:

  • Accumulated student data (personal and educational records) will be used for the purpose of delivering academic and administrative services, conducting internal analysis/research, report generation for authorized internal or external (i.e. auditors, government agencies) parties as well as in promoting educational activities organized by the Institute.
  • Access to student data is limited to authorized staff or faculty members of the Institute who require such information to perform their educational duties. Personal data, including educational records, of any student will not be disclosed by the Institute to any external party without the studentís written consent.
  • The Institute will correct any error or missing information on the student record upon written request.

If you have any questions on PDPA, please contact the Registrar at registrar[dot]sg[at]digipen.edu.