Student Records

Educational Rights and Privacy of Student Records

DigiPen (Singapore) reserves for students certain rights for students with respect to their education records. These rights are:

  1. The right to inspect and review their education records within 45 days of the day the Institute receives a request for access.
  2. The right to request the amendment of the studentís education records that the student believes is inaccurate or misleading.
  3. The right to consent to disclosures of personally identifiable information contained in the studentís education records. One exception, which permits disclosure without consent, is disclosure to school officials with legitimate educational interests.

What do these rights mean?

Such things as progress in a course, deficiencies in a subject area, scores and grades on papers, exams, and similar items are all examples of personally identifiable information that make up part of the student's education record. 

This information is protected and parents may not have access unless the student has provided written authorization that specifically identifies what information may be released to the parent(s). Payment of a student's tuition by a parent or guardian does not, by itself, give the parent or guardian right of access to a student's education records.

At the post-secondary level, parents have no inherent right to access or inspect their son's or daughter's education records. This right is limited solely to the student. At DigiPen, records may be released to parents only if they have been given a written release by the student or in compliance with a parental affidavit.

Personal Data Protection Act

The Personal Data Protection Act (PDPA) of 2012 established regulations on collection, use and disclosure of personal data. It primarily aims to recognize the rights of individuals to protect, access and correct their personal data and the needs of organizations to collect, use or disclose personal data for reasonable and valid purposes. PDPA also includes the DO NOT CALL provision (DNC) which restricts organizations from sending marketing and promotional information to individuals without their consent.

In compliance to PDPA, DigiPen Institute of Technology Singapore (the ĎInstituteí) has outlined the following general guidelines in handling matriculated student data:

  • Accumulated student data (personal and educational records) will be used for the purpose of delivering academic and administrative services, conducting internal analysis/research, report generation for authorized internal or external (i.e. auditors, government agencies) parties as well as in promoting educational activities organized by the Institute.
  • Access to student data is limited to authorized staff or faculty members of the Institute who require such information to perform their educational duties. Personal data, including educational records, of any student will not be disclosed by the Institute to any external party without the studentís written consent.
  • The Institute will correct any error or missing information on the student record upon written request.

If you have any questions on PDPA, please contact the Registrar at registrar.sg[at]digipen[dot]edu

Consent for Release of Records

Upon matriculation, all students are required to complete the Consent for Release of Records form. The Registrarís Office will refer to the information provided on the release form whenever any third party requests for studentís academic or financial records. If the parentís or guardianís name is not specified by student on the consent form, the Registrarís Office will not be able to provide any academic or financial information pertaining to the student.

At any point during matriculation, students may request to amend and override the information provided previously by completing and submitting new consent for release of records form to the Registrarís Office.

Request for Access and Amendment of Records

a.  Access to Educational Records

Students may easily access their educational records such as grades, degree audit, and schedules by logging in SRS.

If you want to access some information from your permanent record that are not available in SRS, please complete and submit the Student Records Request form to the Registrarís Office. You must specify the documents which you like to view or photocopy.


b.  Amendment of Records

  • Personal Information

Any student who has changed name or citizenship must apply for record amendment to the Registrar's Office.

For name change, student must produce the original copy of deed poll.

Student must present the passport or valid identification card issued by the country of his/her new citizenship to update SRS. An international student who has obtained a Singapore Permanent Residence must also produce the new NRIC issued to him/her.

You may contact the Registrarís Office for further information.

  • Contact Information

The Institute may send important notices to students through the contact information provided. Therefore, there is a need to keep the contact information in SRS up to date. Contact information includes mobile/home number, billing address, email, and emergency contact number.

Please email registrar.sg[at]digipen[dot]edu if any of your contact information in SRS has changed.

  • Educational Record

If you find any information printed on your transcript, diploma or any other official document is not accurate, please file a written request justifying your claim to the Registrarís Office. In accordance to DigiPenís student records policy, the Registrarís Office will respond to the student within 45 days of the request.